Karen Glaze A Travel Advisor Affiliate of The Cruise Brothers | cruisinggrannies

Karen Glaze

Florida

About Karen:

Karen "Taz" Glaze is a hospitality and customer experience professional with 30+ years in the industry, beginning as a tween working at her great aunt's lodge in the Catskills. She later managed a historic casino and tavern in Baker, Montana, increasing daytime revenue by $10,000 per week within a single month through targeted radio advertising and social media.

She is the creator of LAAF (Listen, Acknowledge, Act, Follow-up), a communications methodology now utilized by corporations around the world, and a winner of more than 25 awards for customer service and performance excellence.

Today, as owner of Cruising Grannies, she specializes in cruise travel and all-inclusive resorts — including casino resorts and play offers — serving a clientele she knows well and a niche she chose on purpose.

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Karen Glaze

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